Transform Your Outdoor Space

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Terms of Service

1. Service Agreement

By engaging Clarity Gardening Solutions, you agree to these terms of service. Our services include garden design, landscaping, lawn care, and maintenance as specified in individual service agreements.

2. Service Delivery

We commit to delivering services according to agreed timelines and specifications. Weather conditions and seasonal factors may affect scheduling, and we will communicate any necessary adjustments promptly.

3. Payment Terms

Payment terms are specified in individual service contracts. Generally, design consultations require payment upon completion, while ongoing maintenance services are billed monthly.

4. Liability and Insurance

We maintain comprehensive insurance coverage for our services. Our liability is limited to the value of services provided. Clients are responsible for marking underground utilities and providing safe access to work areas.

5. Cancellation Policy

Services may be cancelled with 48 hours notice for one-time services, or 30 days notice for ongoing maintenance contracts. Cancellation fees may apply for services already commenced.

6. Warranty

We provide a 30-day warranty on plant installations, subject to proper care and normal weather conditions. Maintenance services include correction of any issues arising from our work.

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Privacy Policy

1. Information We Collect

We collect personal information including name, contact details, and property information necessary to provide our gardening and landscaping services. This information is collected directly from you through forms, consultations, and service interactions.

2. How We Use Your Information

Your information is used to provide requested services, schedule appointments, send service updates, and maintain customer records. We may also use your information to improve our services and communicate about relevant offerings.

3. Information Sharing

We do not sell or share your personal information with third parties except as necessary to provide services (such as suppliers or subcontractors) or as required by law. All third parties are bound by confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems and limited access protocols.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability. To exercise these rights, contact us using the information provided on our website.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Customer records are typically maintained for 7 years after the last service date.

7. Contact Information

For privacy-related inquiries or to exercise your rights, please contact our privacy officer through our main contact channels.

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, including form submissions and security features.

Analytics Cookies: Help us understand website usage patterns to improve our services and user experience.

Preference Cookies: Remember your choices and settings to personalize your experience.

3. Third-Party Cookies

We may use third-party services that place cookies on your device, including analytics providers and social media platforms. These cookies are governed by the respective third-party privacy policies.

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. You can also opt out of analytics cookies through our cookie preferences.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw consent at any time by adjusting your browser settings or contacting us.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.